FAQ's

General Questions :

What is your turnaround time?

We strive to fulfill and ship orders within 5-7 business days.

Please note that turnaround time may be longer during holidays. 

Do you accept returns or exchanges?

We do not accept returns or exchanges and all sales are final.

If there is an issue with your order, please reach out to us directly via email at parklnstudios@gmail.com

Are you able to send me a proof before shipping out my product?

You will be emailed one digital mockup before your item is made. 

Custom Items

Are you able to create a custom item or design?

Yes, please reach out to us and we would be happy to work with you on a custom item or design. Please note, a design fee may apply depending on the complexity of the item and or design.

Are you able to engrave my logo?

Yes, we ask that all logos be sent in black and white and in either PNG or SVG format.

Wholesale Orders

Can you do custom Wholesale Orders?

Yes, please reach out to us directly for any custom orders.

Shipping

Do you ship Internationally?

We currently only ship within the United States. 

Do you offer local pick up?

At this time, we are not able to offer local pickup.

Any and all other question can be emailed to parklnstudios@gmail.com